DynID is the integrated logon credentials that allows customers to: (1) access both Managed DNS and Email with one logon, (2) create and manage their own support tickets, (3) reset passwords online, and (4) manage credit cards for billing.
In addition to a single DynID, Dyn accounts still benefit from a 2-Factor Authentication process for increased account security. Account Owners can reset 2FA for users on their account. Once the 2FA is reset for the user, they will be prompted on their next log on to select their preferred 2FA method.
2FA can be enabled or disabled account-wide. When 2FA is enabled, users will be required to set it up in order to log in. When 2FA is disabled, no users on the account will require 2FA to log in.
Reset 2FA for an Individual User
| 1. Log on as the Account Owner with your DynID to view the dashboard. |  |
| 2. Under Account, select Manage Account. |  |
| 3. Select Users from the Company menu. |  |
| 4. Select an individual user to reset their 2FA from the user list. The selected user’s account will display on the right of the screen |  |
| 5. Select Reset 2FA to reset the 2FA on the user’s account.
Here are all the tasks you can do in this view:
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| 6. Confirm the action from step 5.
Our example here shows the confirmation for resetting 2FA. |
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Enable or Disable 2FA for an Entire Account
You can enable or disable 2FA for an entire account, including its sub-users. When enabled for an account, all users on the account must use 2FA. When disabled, 2FA functionality is removed from all users on the account.
| 1. Log on as the Account Owner with your DynID to view the dashboard. | |
| 2. Under Account, select Manage Account. | |
| 3. Select Security from the Company menu. | |
| 4. If you do not have 2FA enabled, click Turn-On Two Factor Authentication. If you already have 2FA enabled and wish to disable it, click Turn Off Two-Factor Authentication. |  |