Information to answer questions or concerns you may have related to your Dyn account. These FAQs are designed for our customers who access their billing invoice at account.dyn.com. If your billing invoice is sent directly to you from Dyn, please see Understanding Your Invoice.

Not sure which site you use for billing?  See Dyn DNS Products Comparison to figure out what type of account your have.

 

Locating Your Account Number

Information on locating an account number for your account.

Cancelling your non-Direct invoice account.

Information on how to cancel your non-Direct invoice account.

Why do I need to verify contact information?

Click here for the answer.

DynID FAQs

Answers to many questions asked about DynID.

D-Link Device Verification FAQs

Outlines changes to the way we verify D-Link devices.

Disabling Auto-Renew for Dyn Self-Signup Products

Disabling Auto-Review is available for non-Direct invoice accounts only.

Nettica Turndown & Conversion FAQs

Information about changes to previous Nettica accounts.

Free User Discontinuation FAQs

Information about Dyn discontinuing the free DynDNS hostname service.

Why is there a charge on my credit card?

Click here to find out.

Resetting Your Password

Instructions for resetting passwords on various account types.