DynID is a single-sign-on service that allows you to use one set of credentials (an email and password) to access multiple Oracle Dyn products. In this, the DynID email address is also the DynID Account name, therefore in order to update the email address; we will in fact replace the DynID Account. However, as the DynID is used to sign into your other products, we will need to know those products credentials as well in order to establish the new DynID Account (change the email address).
Updating Your DynID Email Address
|1. Copy or write down the credentials used by the product.|
2. After collecting these credentials, you will need to unlink the old address and then enroll the new address.
DynID#1 email@example.com –/unlink/– Managed DNS 1
DynID#2 firstname.lastname@example.org –/Enroll/– Managed DNS 1
Multiple Products Connected to DynID
If you have both Managed DNS and Email Delivery, when unlinking the incorrect email in steps above, be sure to unlink both accounts. After enrolling Managed DNS to the new DynID, link the Email Delivery product to that same DynID as outlined here: https://help.dyn.com/how-to-link-a-product-in-dynid/. It does not matter which product is linked first.
It is recommended that the DynID be identifiable to an individual such that John Doe might appear as: email@example.com.
- If you are experiencing an issue, see My credentials are correct, but I cannot enroll in DynID.
- For more information on DynID, see DynID Portal.