Use Case: Log into Managed DNS for the First Time

I have just purchased Managed DNS and need to log in for the first time.

When you purchase Managed DNS Express, you will receive an auto-generated Welcome email. When you purchase Managed DNS Enterprise, you will receive an email from your account manager. The email contains your Managed DNS API credential set with the following information:

Customer Name: <your company’s name>

Username: <your username>

Password: <password>

Enroll in Managed DNS:

Using the credentials you received in the email, log into the DynID enrollment page at https://portal.dynect.net/enroll/ .
Follow the setup guide: https://help.dyn.com/setting-up-dynid/ .

Once you complete the setup guide, you will have access to your new account.

Note: Only one email is auto-generated for the first Managed DNS Express user. All subsequent Express or Enterprise users will be created and managed by the administrator, including credentials. As the first person to access your account, you will automatically be the account’s full administrator and will be responsible for setting up additional users.

A DynID should be assigned to an individual rather than a team or distribution email. This is important regarding multifactor authentication, as well as for the full/account administrator because this user’s password or multifactor authentication can only be reset by contacting Oracle+Dyn Support, where security will require an individual be identifiable.

Troubleshooting

My credentials are correct, but I cannot enroll in DynID.

For More Information

For more information about getting started with Managed DNS, see:

Getting Started: https://help.dyn.com/managed-dns-gsg/
Setup your first Zone: https://help.dyn.com/creating-a-zone/
Delegate your Zone: https://help.dyn.com/delegating-your-zone/