These are common support questions that we answer every day. See if your question is listed here.  Click the link for the information to answer your question.

Why can’t I connect to my Dyn account?

You may be working with an older browser version.  Dyn updated TLS security 8/2/2016 for sites where you can purchase Dyn products online. This update may require you to update your browser in order to access one of the following Dyn sites:,, or See Browser Support for a list of supported browsers. Once you update your browser, you should be able to access the page again.

Why can’t I connect to my host name?

The Support Wizard can help you.

How do I cancel/disable auto renew?

Disabling Auto-Renew for Dyn Self-Signup Products

Why can’t I connect to my Camera/DVR?

The Support Wizard can help you.

How do I transfer domains?

See the Domain Registration and Transfer (video) to learn how.

How do I get the auth code for my domain?

Transferring a Domain Name Registration to Dyn

How do I disable secret registration?

The Secret Registration Service page can help you.

I forgot my password. How do I reset my password?

Resetting Your Password

What is my account number?

Locating Your Account Number

Why has my hostname been deleted?

Check the Free User Discontinuation FAQs for information on deactivated hostnames.

Can you help me setup port forwarding?

The Support Wizard can help you.

Does Dyn support non-Latin script domain names?

The Internationalized Domain Names can help you.