These are common support questions that we answer every day. See if your question is listed here. Click the link for the information to answer your question.
Why can’t I connect to my Dyn account? |
You may be working with an older browser version. Dyn updated TLS security 8/2/2016 for sites where you can purchase Dyn products online. This update may require you to update your browser in order to access one of the following Dyn sites: cart.dyn.com, portal.dyn.com, or account.dyn.com. See Browser Support for a list of supported browsers. Once you update your browser, you should be able to access the page again. | |
Why can’t I connect to my host name? |
The Support Wizard can help you. | |
How do I cancel/disable auto renew? |
Disabling Auto-Renew for Dyn Self-Signup Products | |
Why can’t I connect to my Camera/DVR? |
The Support Wizard can help you. | |
How do I transfer domains? |
See the Domain Registration and Transfer (video) to learn how. | |
How do I get the auth code for my domain? |
Transferring a Domain Name Registration to Dyn | |
How do I disable secret registration? |
The Secret Registration Service page can help you. | |
I forgot my password. How do I reset my password? |
Resetting Your Password | |
What is my account number? |
Locating Your Account Number | |
Why has my hostname been deleted? |
Check the Free User Discontinuation FAQs for information on deactivated hostnames. | |
Can you help me setup port forwarding? |
The Support Wizard can help you. | |
Does Dyn support non-Latin script domain names? |
The Internationalized Domain Names can help you. |