This section by default displays logs generated by both the normal operation and manipulation of the RTTM service. Service logs are organized chronologically and highlight the state of the service at each respective serial change and what action caused that change — Health monitoring, Performance Monitoring or a change in settings by a user. Response set logs are also available and provide the state of a service at any given point in time. Either log is available for display or download as a JSON file.


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Log Select Service or Response Set as the data to be returned from the search.
Start Time Enter the beginning date and time for your search. Format is YYYY-MM-DD HH:MM:SS.
End Time Enter the ending date and time for your search. Format is YYYY-MM-DD HH:MM:SS.  Only available for the Service Log selection.
Search Direction Select the direction to search from the drop-down list. Options include both, backward, and forward.  Only available for the Service Log selection.
Records Limits the number of records returned to the number entered.  Maximum allowed is 1000 records.    Only available for the Service Log selection.
Export As File Check the box to return the records in a JSON file.
Search Click the Search button to launch the search.


Service Level Status Changes
Date Date and time stamp of when the service status changed.
Serial The revision number for this zone file.  Each time changes are made to the zone and published, the serial number will increment one number higher.  This triggers the changes to be distributed to any secondary DNS Servers configured on the zone, if any.
Change Type Identifies the type of change.
Monitor Logs Click the log icon icon to open the detailed monitor logs for this change event.
Served Click the up-facing arrow more info icon to view the rest of the fields in this table.
Region Displays the name of the geographical region.  There are 7 regions plus the global region.  Each geographical region has its own status.
Status Displays the current status of the region.  Valid values are “failover” or “active”.
Serve Count Displays the number of IPs to be served per DNS request from the list of available IPs.  This value must be less than or equal to the Eligibility Pool.
Data Displays additional information related to the service status, such as the IP Address(es) included in each region.