Welcome to Dyn’s Internet Intelligence FAQs!

Frequently Asked Questions

Why do I only see latency for some cities in Cloud Analytics?

If you hover your mouse over one of the cloud icons, the colored cities have that cloud location as their lowest latency.

When I view my account on a small screen, such as my cell phone, some of the items appear to be off screen.

There is a known issue with resizing the browser view to an extremely small size. We are working to resolve this issue.

Why is one of the colored cities flashing red in my map?

This location has seen a packet failure rate at more than 2%.