Oracle Dyn’s Technical Support Team provides ongoing support after implementation is complete. We have support services shaped to meet your needs – scalable to deliver the right level of support at the right time.

Standard Support

Gold Support

Platinum Support

Weekdays by phone & email 24/7 by phone, Weekdays by email 24/7 by phone & email

Weekdays by phone & email

Sunday 8 p.m. – Friday, 8 p.m. ET
(UTC or GMT-4)

24/7 by phone

Weekdays by email

Sunday 8 p.m. – Friday, 8 p.m. ET (UTC or GMT-4) includes priority queuing

24/7 by phone & email

Includes priority queuing

US: +1.800.837.3084

Int’l: +1.603.413.0143

concierge@dyn.com

US: +1.800.837.3084

Int’l: +1.603.413.0143

concierge@dyn.com

US: +1.800.837.3084

Int’l: +1.603.413.0143

“Our number one priority is to solve your technical concerns in a timely manner with an emphasis on professionalism and accuracy.”

Todd Dyer, Sr. Director of Customer Operations