Oracle Dyn’s Technical Support Team provides ongoing support after implementation is complete. We have support services shaped to meet your needs – scalable to deliver the right level of support at the right time.
Standard Support |
Gold Support |
Platinum Support |
| Weekdays by phone & email | 24/7 by phone, Weekdays by email | 24/7 by phone & email |
Weekdays by phone & email Sunday 8 p.m. – Friday, 8 p.m. ET |
24/7 by phone Weekdays by email Sunday 8 p.m. – Friday, 8 p.m. ET (UTC or GMT-4) includes priority queuing |
24/7 by phone & email Includes priority queuing |