Clients authors and developers who do not follow the DNS Update API may become blocked. Overly abusive clients harm Dyn infrastructure and cause a suboptimal experience for other users.

If a client is targeted for a block, Dyn will work with the developer as follows:

  • Contact the developer/company to inform them of the problem
  • Work to develop a fix as a firmware patch or future release
  • Promote new software revision to encourage adoption

If a client poses a serious threat to Dyn, and a developer ignores a report of the problem, Dyn will take any action necessary to block or otherwise disable those clients.