Information to answer questions or concerns you may have related to your domain name transition to Name.com.

How do I log in to my new Name.com account? 

You will receive an email with detailed instructions on claiming your account at Name.com. You’ll be able to claim your account by providing basic information related to your Oracle Dyn account, and the flow only takes a few minutes to complete.

What if I already have an account on Name.com?

Because Name.com will automatically create a new account for your Oracle Dyn domains, you’ll need to follow the “claim account” flow that will be sent via email to access your domains. Once you have access to those transferred domains, you can instantaneously move domains between Name.com accounts for free. Follow this tutorial to move your domains to another Name.com account.

Who do I contact if their domains do not appear in their name.com account? 

We will have a special support flow for Oracle Dyn customers that is accessible via the landing page where they will claim their account. This will also be linked to in the welcome email. 

Is there a change in price?

Most of Name.com’s prices are cheaper than Oracle Dyn’s prices for domains. You can see the price list here: Name.com domain pricing.

What other services does Name.com provide?

Name.com provides a wide range of products, like hosting, G Suite, and email.

How do they contact Name.com’s support team? 

Name.com provides phone, email, and chat support, as well as an extensive knowledge base. This will be included in the email communication from Name.com as well as on the landing page where you can claim your account. 

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